Custom AI Chatbots (CHAT)
Interact with your brand via AI-powered conversations.
Your customers expect fast, helpful answers — and they don’t want to wait on hold or dig through web pages to get them. AI chatbots are no longer a gimmick; they are now essential tools that can deliver real-time, on-brand support, capture leads, and automate repetitive conversations.
OptimAI builds Custom GPT Chatbots that understand your business, communicate in your tone of voice, and provide 24/7 assistance that actually helps your customers — without sounding robotic.
What is a Custom AI Chatbot?
Your customers are asking questions. Your chatbot should answer them, instantly, accurately, and in your brand’s voice. OptimAI builds chatbots that are trained on your business, so they’re not just answering, they’re working for you.
Our chatbots are fully customised to reflect how your brand communicates. They are designed to guide users, support customers, generate leads, and reduce manual workload by automating common queries and tasks.
We ensure your chatbot is not just technically functional but strategically built to deliver value for your business and your audience.
What Can a Custom AI Chatbot Do?
Answer Customer Questions 24/7
Your chatbot becomes an always-on support agent, handling common enquiries instantly, even outside business hours.
Guide Visitors Through Your Website
Help users find services, book calls, or get pricing information through smart prompts and links.
Generate Leads While You Sleep
Capture leads and direct them into your sales process automatically with conversational flows that qualify visitors.
Handle Complex Product or Service Info
Train your chatbot to explain detailed service offerings, packages, or technical information in plain language.
Be Your Interactive FAQ
Turn your frequently asked questions into dynamic, natural conversations. No more static FAQ pages — let AI do the explaining.
What We Do
Save You Time, Reduce Your Costs, and Scale Your Support
Hiring more staff to answer repetitive questions is expensive and inefficient. A custom AI chatbot handles the bulk of initial enquiries, frees up your team to focus on high-value tasks, and delivers consistent answers every time. It’s like having a digital assistant that never takes a day off.
We Build It. You Reap the Benefits.
At OptimAI, we don’t just install off-the-shelf bots. We build custom-trained GPT chatbots designed around your brand’s voice, services, and customer needs. From website embeds to ongoing support and training updates, we make sure your AI assistant always feels human — just faster.
Optimise You for AI Search and Engagement
Search engines and AI platforms reward businesses that offer structured, helpful content. A smart chatbot ensures your site is rich with AI-friendly content pathways and signals. It boosts on-page engagement metrics, reduces bounce rates, and increases your chances of being surfaced in AI-driven answer engines.
Ready to Meet Your AI Chatbot?
Start by sending us an enquiry. We’ll map out what a Custom AI Chatbot can do for your business — and how quickly you’ll see the time and cost savings.
Why Custom AI Chatbots Are Important
Generic, templated chatbots frustrate users and don’t add real value. A custom-built AI chatbot, trained on your own content and brand tone, can:
Provide instant support and accurate answers, reducing response times
Capture leads and qualify enquiries while you focus on higher-value tasks
Ensure your business is accessible 24/7 without additional staffing
Maintain brand consistency across every customer interaction
Free up your team by automating repetitive questions and workflows
AI chatbots are quickly becoming an expectation, not an option. We make sure yours stands out by being genuinely helpful, on-brand, and easy to manage.
Ready to Launch a Chatbot That Works?
If you want a chatbot that delivers real results, saves you time, and enhances customer experience, we’ll build it. Start by booking a chatbot consultation and we’ll map out exactly what’s possible for your business.
Send an enquiry below
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